Dispute Resolution Consultancy & Training...
mediation solutions tailored to your needs …
"It is a pragmatic, flexible and informal way of providing both
parties with positive outcomes.” The Gibbons Report
With the revised Code of Practice on Grievance and Disciplinary Procedures, many employers are considering mediation as a way forward. It makes commercial sense to encourage skilled staff to intervene at the earliest stages, before issues escalate.
Consensus at Work offers a wide range of in-house training packages. Our experienced consultants can also help tailor a training solution that meets your particular requirements.
Our consultants can help you to work through the range of options to decide what best suits the requirements of your organisation. It may be that encouraging your HR team to be confident in taking a more pro-active, facilitative approach to solving conflicts will be sufficient to nip disputes in the bud. Alternatively you may prefer to explore training a team of in-house mediators perhaps topped up with external support for contentious cases, perhaps shared with a similar organisation – or by outsourcing your needs.
We can assist with policies, planning, implementation and evaluation, reviews and independent investigations. To arrange a discussion with one of our Senior Consultants, without any obligation, contact Rachel Sharman, our Principal Case Manager, 0844 561 1763.