Workplace Mediation ...
Workplace mediations are usually around issues of Dignity at Work, ( bullying, harassment, discrimination ), Performance Management or Collective Employee Relations matters, where the main aim is to rebuild working relationships, at whatever stage, informal or formal, the dispute has reached. Sometimes professional reputations are at stake.
The mediation process usually involves gaining the trust and confidence of the parties, then working with them (perhaps using psychometric tools, coaching / counselling approaches and communications strategies) to find a way to help them move forward. It takes time to modify behaviours that have developed over many months or even years; hence this process may be spread over several sessions and an hourly rate is usually quoted.
It is also important to ensure the sustainability of the agreed outcomes, occasionally cementing this with a team-build, and usually by involving HR, Occupational Health, Line Managers, Student Support Officers or in-house Counsellors, as appropriate to the organisation.
Our Workplace Panel mediators are at your service:
Quote: from a Senior Manager in a Multinational:
It was a valuable experience – we all got something out of it and learned a lot. It was really helpful to have an independent mediator, we couldn’t sort it ourselves”
Please call 0844 561 1763 to discuss a particular case or for further details of Consensus at Work.